Peer-to-person survey and service recovery tools to fix issues fast
Rounding – like walk around and ask questions. If issues arise, you'll have the data and the tools to fix them. Round on customers or employees. Find out what is working and what can be improved. Gain awareness of problems at the ground-level and the top, then work to fix them.. as best you can???
Real-time employee or customer rounding dashboard
SMPL Rounding is truly the easiest and yet most informative rounding tool on the market. A user-friendly dashboard makes it easy to navigate assessment analytics and insights.
Setup your whole organization in less than a day
All we need are the individuals on your patient experience team, your hospital's departments plus bed numbers, and we can have your organization set up. We'll also work with your leadership team to determine which patient experience initiatives you want to work on such as communication, responsiveness, or another initiative. From there, you determine your questions and answer types, as well as your notification threshold. After that, you're ready to go.
Teach your staff to use the mobile app in five minutes
It might take a day to set up your organization, but the mobile app is so intuitive, you can teach your patient assessment staff to use it in a mater of minutes. It really is that easy.
A survey tool and dashboard all in one
The mobile survey tool acts as your real-time patient experience dashboard, while your administrative dashboard gives you insights into historical data.